In this article, we explain what the “Pick-up locations” of the e-Residency kit are. We also provide you with a list of cities where you can find them and some tips for the delivery process.

What are the Pick-up locations for the e-Residency pack

They are the official points where you will receive your e-Resident kit. Most of them are Estonian embassies or consulates, but not all embassies or consulates can act as Pick-up locations, only those included in the list below.

When applying in the e-Residency program you will have to choose one of these locations, that will be “your official Pick-up location”.

País Ciudad
Australia Canberra
Austria Vienna
Belgium Brussels
Belorussia Minsk
Canada Ottawa
China Beijing
Czech Republic Prague
Denmark Copenhagen
Egypt Cairo
Estonia Tallinn
Estonia Tartu
Estonia Pärnu
Estonia Narva
Finland Helsinki
France Paris
Georgia Tbilisi
Germany Berlin
Greece Athens
Hungary Budapest
India New Delhi
Ireland Dublin
Israel Tel Aviv
Italy Rome
Japan Tokyo
Kazastan Nur-Sultan
Latvia Riga
Lithuania Vilnius
Netherlands Hague
Norway Oslo
Poland Warsaw
Portugal Lisbon
Romania Bucharest
Russia Moscow
Russia Pskov
Russia San Petersrburgo
Singapore Singapore
South Korea Seoul
Spain Madrid
Sweden Stockholm
Turkey Ankara
U.S New York
U.S San Francisco
U.S Washington
UK London
Ukraine Kiev

(*) Updated August 2020

How is the delivery process at those locations?

Once your e-Residency application has been approved, it can take 2 to 5 weeks for the kit to reach your official delivery point.

Once the e-Residency kit reaches your Pick-up location, you will receive an email with instructions on how to pick it up.

We recommend that you don’t call the embassy to schedule your visit until you have received this email. Please check all of your mailboxes (including the “spam” box) to make sure it does not get lost.

Before going there, call or send them an email to make an appointment and make sure they are expecting you.

You have a period of 6 months to make the appointment and have your kit delivered.

COVID-19 update

Due to travel restrictions around the world, Estonia allows you to extend the delivery period beyond 6 months. To do this, get in touch with your official Pick-up location, explain your situation to them, and they will extend this period.

If you want to change the Pick-up location to a different one, you must contact the Estonian Ministry of Foreign Affairs by email. The email address is the following:

Frequent doubts

  • The e-Residency kit is only delivered in person and requires you to identify to the staff of the Pick-up location. In no case is it delivered to another person, representative, etc.
  • The e-Residency kit is NOT sent by post.
  • The period to go to the official collection point is 6 months.
  • You must identify yourself with an official document, DNI, ID, Passport, etc.
  • The e-Resident kit consists of the e-Resident card, USB reader, and instructions for use.


Estonian e-Resident kit Pick-up locations are the places where you get your e-Resident card. Only the cities/countries in the top list have pick-up locations, and it is mandatory to go in person to collect your e-Residency kit.